Best Taxi Dispatch Software for 2026: 7 Options Compared by Use Case

Quick comparison

The best taxi dispatch software

#1

TaxiCaller

Best for: Small and mid-size taxi fleets that want simple per-vehicle pricing with no setup fees or contracts

★★★★★★★★★★4.2/5 on G2 (5 reviews, checked Nov 2026)

Visit taxicaller.com

Starting price$25/month per vehicle (pay-as-you-go; volume discounts for larger fleets)

Free planNo — 14-day free trial

TaxiCaller keeps the deal simple: one price per vehicle, no setup fees and no contracts, so any fleet knows its bill in advance. The standard plan covers unlimited dispatchers, drivers and trips, with a driver app, a universal passenger app and online booking included, and support runs 24/7 at no extra charge. Volume discounts cut the per-vehicle rate as the fleet grows.

The catch is the branded app. The universal passenger app is included, but a premium app under your own brand carries a one-time development fee, so budget for that if your name on the app matters. The rate also varies by country — $25 is the US rate on TaxiCaller's own site — so confirm your local price first. Buy TaxiCaller for the simplest bill in the list and a system that scales vehicle by vehicle.

What we like

• Flat $25 per vehicle a month with no setup fees and no contracts — the bill tracks your fleet size
• Unlimited dispatchers, drivers and trips on the standard plan
• Free 24/7 support included, not held for a paid tier
• Volume discounts for larger fleets bring the per-vehicle rate down

Watch out for

• The $25 rate is the US rate published on TaxiCaller's own site — the pricing page loads the rate by country, so confirm yours before budgeting
• A branded premium passenger app costs a one-time development fee on top of the subscription
• No free plan beyond the 14-day trial, and no published annual discount

#2

Gazoop

Best for: New taxi firms that want to start free and pay per driver only when bookings grow

Visit gazoop.com

Starting price$14/month per driver (Standard; Lite free plan covers 10 bookings a month)

Free planYes — Lite plan is free (10 bookings a month)

Gazoop is the only tool here with a permanent free plan: Lite costs $0, needs no card and never expires, covering customer management, invoicing, driver GPS logs and 10 bookings a month. When bookings pass that cap, Standard costs $14 per driver a month, with Premium at $18 and the top plan at $20, so the upgrade path is a straight line rather than a jump.

Per-driver pricing suits fleets with more vehicles than drivers, but it punishes the opposite shape — 20 drivers on Standard is $280 a month before any add-ons. Premium website hosting is also charged separately. Start on Gazoop Lite when the business is new and the booking book is thin; move to Standard the month the 10-booking cap starts turning work away.

What we like

• Lite is a permanent free plan, not a trial — no card, no expiry, 10 bookings a month
• Per-driver pricing means a fleet with few drivers pays little even with many vehicles
• Customer management with invoicing and customizable fares included from the start
• Unlimited dispatcher and administrator accounts even on the free plan

Watch out for

• Lite stops at 10 bookings a month, so any real volume needs Standard at $14 per driver
• Per-driver billing adds up fast: 20 drivers on Standard is $280 a month before any add-ons
• Premium website hosting is an add-on, not part of the per-driver price

#3

Onde

Best for: Founders launching a branded ride-hailing service in a new city with no upfront investment

★★★★★★★★★★4.8/5 on G2 (7 reviews, checked Nov 2026)

Visit onde.app

Starting price$12/month (Onde.Light; first 1,000 trips a month free, then 1.9% per trip)

Free planYes — 1,000 free trips a month on Onde.Light

Onde is built for founders launching a ride-hailing brand rather than fleets replacing an old dispatch desk. Onde.Light costs $12 a month, includes driver and web passenger apps plus operator and admin panels, and covers the first 1,000 trips a month free — after that, trips cost 1.9% each. There is no setup fee, no contract, and no limit on drivers or dispatchers.

The trade-off is the commission. At low volume Onde.Light is the cheapest tool in this list, but past 1,000 trips the 1.9% fee grows with every ride, and the full Onde platform is a separate purchase with its own one-time fee. Reviewers also note the missing in-app chat between drivers and customers. Pick Onde when you are launching in a new city and need branded apps on day one.

What we like

• The cheapest way in: $12 a month with the first 1,000 trips free and no setup fee
• Branded rider and driver apps from the start — white-label is the product, not an add-on
• No limits on drivers or dispatchers, and no contracts to sign
• Rated 4.8 out of 5 on G2 (7 reviews)

Watch out for

• Past 1,000 trips a month, the 1.9% per-trip commission grows with every ride
• The full Onde platform is a separate purchase with a one-time fee — Onde.Light is the smaller product
• Reviewers note no in-app driver-to-customer chat, and wallet transfers between drivers and customers are limited

#4

FleetFlow

Best for: Growing taxi fleets that want one flat monthly bill instead of per-vehicle charges

Visit fleetflow.hyvikk.com

Starting price$50/month (Basic, up to 15 vehicles; no setup fees)

Free planNo — free demo; 14-day money-back guarantee

FleetFlow charges by fleet size, not by vehicle or driver: Basic costs $50 a month for up to 15 vehicles, Standard $80 for up to 30, and Premium $120 for up to 60, with no setup fees, no per-trip fees and no commission on rides. Every plan includes driver and customer apps, a web admin dashboard and free onboarding with guided setup.

The tiers are the whole story. Basic runs on FleetFlow branding — white-label waits for Standard at $80 — and multi-vendor setup only arrives on Premium. Yearly billing saves up to 25%, which makes the flat tiers cheaper still for a settled fleet. Choose FleetFlow when the fleet is growing and you want the bill to stay flat while the vehicle count climbs.

What we like

• Flat tiers reward growth: $50 covers 15 vehicles, $80 covers 30, $120 covers 60
• No setup fees, no per-trip fees and no commission on rides
• Free onboarding and guided setup included on every plan
• Yearly billing is discounted by up to 25%

Watch out for

• White-label branding waits for Standard at $80 a month — Basic runs on FleetFlow branding
• No free plan and no G2 or Capterra rating to check against
• Multi-vendor setup only arrives on Premium at $120 a month

#5

Yelowsoft

Best for: Taxi, limo and private-hire firms that want AI auto-dispatch and branded apps in one subscription

★★★★★★★★★★4.8/5 on Capterra (11 reviews, checked Nov 2026)

Visit yelowsoft.com

Starting price$99/month (Starter, billed monthly)

Free planNo — 14-day free trial

Yelowsoft is the all-in-one of this list: AI auto-dispatch, live GPS tracking with demand heat maps, dynamic pricing, and bookings by app, web, IVR and kiosk, all from $99 a month on Starter. The plan includes a driver app, live tracking, queue management, a web booking panel and corporate management, with 24/7 live support on every tier.

The price climbs fast after Starter — Professional is $270 a month and Growth is $750 — and the branded driver app costs $249 to set up plus $99 a month on top of the plan. Launch also takes three to five weeks with data migration, so this is not a same-day switch. Buy Yelowsoft when dispatch automation and branded apps matter more than the lowest monthly bill.

What we like

• AI auto-dispatch cuts idle time and empty miles without a dispatcher watching the map
• Branded rider and driver apps, plus bookings by app, web, IVR and kiosk
• 24/7 live support included on every plan
• Rated 4.8 out of 5 on Capterra (11 reviews)

Watch out for

• The branded driver app costs extra — $249 setup plus $99 a month on top of the plan
• Three paid tiers jump quickly: $99 to $270 to $750 a month
• Launch takes 3–5 weeks including data migration, so it is not a same-day setup

#6

Moovs

Best for: Mid-size operators running taxi, limo and shuttle work from one system

★★★★★★★★★★4.5/5 on G2 (3 reviews, checked Nov 2026)

Visit moovsapp.com

Starting price$149/month (Standard, 2–10 vehicles; $299 one-time setup)

Free planYes — Test drive plan (up to 10 rides a month)

Moovs is the flat-rate option for operators that run more than taxis: Standard costs $149 a month for 2 to 10 vehicles with unlimited vehicles and drivers, three users, full dispatch and reservation management, a driver app and a customer booking portal. A free Test drive plan covers up to 10 rides a month, and Pro at $199 covers 11 to 20 vehicles with five users.

Two costs sit outside the subscription. Standard and Pro both carry a $299 one-time setup fee, and card payments cost 3.4% plus $0.30 per transaction — on real trip volume that processing fee can pass the subscription itself. The branded passenger app is a further $499 a month plus a $1,000 setup fee. Pick Moovs when one system must cover taxi, limo and shuttle work together.

What we like

• Flat pricing with unlimited vehicles and drivers — the bill does not grow with the fleet
• A free Test drive plan covers up to 10 rides a month
• Reservations, dispatch, payments and customer messaging in one login
• Rated 4.5 out of 5 on G2 (3 reviews)

Watch out for

• A $299 one-time setup fee applies to Standard and Pro
• Card processing at 3.4% plus $0.30 per transaction is charged on top of the subscription
• The branded passenger app is a $499-a-month add-on with a $1,000 setup fee

#7

iCabbi

Best for: Large multi-base operators with deep corporate-account work and 200-plus vehicles

Visit icabbi.com

Starting priceCustom quote (per-vehicle pricing on multi-year contracts)

Free planNo — sales demo only

iCabbi is the incumbent for large operators: a cloud dispatch platform that runs multiple fleets, bases and dispatch profiles from one interface, with a dedicated corporate account portal for business customers, automated billing and reporting. Google Fleet Engine powers the dispatch, passengers get live traffic-aware ETAs, and the passenger app roams across more than 200 iCabbi locations in the UK and Europe.

Everything about the price is negotiated. iCabbi publishes no rates — pricing is per vehicle on multi-year contracts, with setup and integration fees on top — and there is no free plan or trial, only a sales demo. That makes it the wrong buy for a small single-base fleet and the natural one for a 200-plus vehicle operator with deep corporate account work.

What we like

• Runs multiple fleets, bases and dispatch profiles from a single interface
• A dedicated corporate account portal with user rules, invoicing and reporting
• Google Fleet Engine powers the dispatch, with live traffic-aware ETAs for passengers
• Passenger app roaming works across 200-plus iCabbi locations in the UK and Europe

Watch out for

• No published price — per-vehicle pricing on multi-year contracts, with setup and integration fees on top
• No free plan or trial; evaluation starts with a sales demo
• Built for large multi-base operators, so small single-base fleets pay for scale they will not use

The best taxi dispatch software takes a booking from any channel — phone, app or web — and puts the nearest suitable driver on it without a dispatcher shouting across the room. We ranked the seven tools below by fit for the most common buyer — a taxi operator with 5 to 25 vehicles — starting with the simplest per-vehicle plan and ending with the enterprise quote, and every price was checked on the vendor's own pricing page on November 4, 2026.

How to choose the best taxi dispatch software

• Count vehicles and drivers before you compare prices. Per-vehicle plans multiply with cars, per-driver plans multiply with drivers, and flat plans do not multiply at all — your counts decide which model is cheapest.
• Check how bookings arrive. Phone bookings need a fast dispatch screen and caller ID; app bookings need a passenger app; web bookings need a booking page. Buy the channels your customers already use.
• Decide whether passengers need your brand on the app. Onde and iCabbi include branded apps; on the other five tools here the branded app is an add-on or a higher tier.
• Ask what happens past the cap. Free plans stop at 10 bookings or 1,000 trips, and flat tiers stop at a vehicle count — find the cap before it finds you.
• Check the payment cut. Card processing and per-trip commissions sit outside the subscription and can pass it on real volume.
• Try it with real bookings. Run the trial or free plan with your own drivers, your own fares and your own peak hour — a demo with sample data hides the rough edges.

Dispatch is one system in your stack, not the whole business. If the phones are quiet, the problem is usually visibility, not dispatch — our local SEO service handles the map-pack side. And before you publish the booking page, add local business schema to your site with our free tool so Google can show your phone number, hours and service area.

Whatever you shortlist, test it with a real shift before you pay. The trials and free plans in this list are long enough to run one genuine week — your drivers, your fares, your Friday night — and that week tells you more than any review can. Check two things in the trial: that jobs reach the nearest driver without manual fixes, and that passengers can track the car without calling the office.

Taxi dispatch software pricing: what you will actually pay

Take a 10-vehicle fleet with 10 drivers doing about 1,000 trips a month at a $15 average fare. On list prices, the subscription costs $12 a month on Onde.Light, $50 on FleetFlow Basic, $99 on Yelowsoft Starter, $140 on Gazoop Standard, $149 on Moovs Standard and $250 on TaxiCaller. iCabbi is a custom quote, so it sits outside this comparison entirely.

Over a year, that is $144 on Onde.Light, $600 on FleetFlow Basic, $1,188 on Yelowsoft Starter, $1,680 on Gazoop Standard, $1,788 on Moovs Standard and $3,000 on TaxiCaller. Moovs adds a $299 one-time setup fee, so its first year is $2,087. The same 10 vehicles and the same 1,000 trips cost $144 a year at the cheap end and $3,000 at the dear end — and the gap comes entirely from the pricing model, not from features.

Two costs sit outside every number above. First, card processing: Moovs charges 3.4% plus $0.30 per transaction, which on 1,000 trips at $15 is $810 a month — more than five times the Moovs subscription itself. Second, per-trip commissions: Onde.Light is free up to 1,000 trips, but at 1,500 trips the 1.9% commission on $22,500 of fares is about $428 a month. If your trips run past the free allowance, the commission becomes the price.

Annual billing cuts the bill on the flat-rate tools: FleetFlow saves up to 25% on yearly billing, and Yelowsoft offers annual billing on its plans. TaxiCaller and Gazoop publish no annual discount, so the monthly figure is the whole story there. If you run school transport or patient transport as well as taxis, check whether the plan covers those job types — TaxiCaller and iCabbi both sell tailored plans for them, and the taxi price does not always apply. One more cost to check before you commit: a second base or city is often a second subscription or a higher tier, so price the second location before you commit to a tool for the first.

Know the difference: dispatch software vs a ride-hailing app

The confusion in this category is between the back office and the shopfront. Dispatch software is the operator's system: it takes bookings, assigns drivers, tracks vehicles and manages fares and accounts. A ride-hailing app is the passenger-facing brand: the app customers open to book a car. Some products are both at once — Onde and Yelowsoft sell you the dispatch system and the branded apps together — while others are dispatch-first and sell the app separately, like TaxiCaller, Moovs and FleetFlow.

There is a second, quieter confusion: dispatch software is not fleet management software. Fleet management tracks maintenance, fuel and vehicle inspections; dispatch software tracks jobs, drivers and bookings. A taxi firm usually needs dispatch first and fleet management later, if at all.

A third distinction worth knowing is the booking channel versus the dispatch engine. Phone, web and app bookings all feed the same dispatch engine, and the engine is what you are buying — the channels are just doors into it. Judge a tool on how fast and fairly it assigns jobs, not on how many booking channels it lists, because a slow engine with five channels still leaves passengers waiting.

Quick comparison: tool type by need

Mistakes to avoid

• Budgeting on the per-unit price alone. $25 a vehicle sounds cheap until you multiply it by 40 vehicles; $149 flat sounds dear until you divide it by the same 40. Always multiply the rate by your fleet before comparing.
• Buying the branded app before passengers need it. Branded apps cost a setup fee plus a monthly add-on on four of the seven tools here. If most bookings still come by phone, the app is a cost, not an asset.
• Ignoring the trip cap and the commission. Free plans end at 10 bookings or 1,000 trips, and Onde.Light's 1.9% commission only starts after that — check where your volume sits against the cap, not where the marketing starts.
• Forgetting card processing. Processing fees of 3% or more on trip volume can pass the subscription itself. Price the payment cut with the software, not after it.
• Signing a multi-year contract before a trial. Quote-only tools like iCabbi lock you in for years. Get the demo, talk to two reference operators, and read the exit terms before you sign anything.

How we chose

We checked each vendor's own pricing page on November 4, 2026 and recorded the starting price exactly as shown, including the per-driver and per-vehicle basis where the vendor charges that way, and we ranked the tools by fit for the most common buyer — a taxi operator with 5 to 25 vehicles — not by brand size. TaxiCaller's pricing page loads the per-vehicle rate by country, so its $25 figure is the US rate published on TaxiCaller's own site pages. iCabbi publishes no price, so it is listed as a custom quote. Ratings appear only where we opened the G2 or Capterra page on November 4, 2026 — TaxiCaller, Onde and Moovs on G2, Yelowsoft on Capterra — and Gazoop, FleetFlow and iCabbi carry no rating because no G2 or Capterra listing was found for them. No vendor paid for a place in this list, and none of the links here are affiliate links.

What to do next

Start with the free plan or trial of your top pick and run one real week of bookings through it. Check that jobs reach the nearest driver without manual fixes and that passengers can track the car without calling the office before you commit to a year. If the dispatch side is sorted but new customers are not finding you, compare visibility options in our guide to the best local SEO tools. Once your tools are in place, find out what's holding your rankings back.

Sources we checked (12)

• TaxiCaller pricing — taxicaller.com/pricing (checked November 4, 2026)
• TaxiCaller US rate — taxicaller.com/media/washington-25 (checked November 4, 2026)
• Gazoop pricing — gazoop.com/pricing (checked November 4, 2026)
• Onde.Light pricing — light.onde.app (checked November 4, 2026)
• FleetFlow pricing — fleetflow.hyvikk.com/pricing (checked November 4, 2026)
• Yelowsoft pricing — yelowsoft.com/pricing (checked November 4, 2026)
• Moovs pricing — moovsapp.com/en-gb/pricing (checked November 4, 2026)
• iCabbi — icabbi.com (no published pricing; quote only, checked November 4, 2026)
• TaxiCaller reviews — g2.com/products/taxicaller/reviews (checked November 4, 2026)
• Onde reviews — g2.com/products/onde/reviews (checked November 4, 2026)
• Yelowsoft reviews — capterra.com/p/169474/Yelowsoft (checked November 4, 2026)
• Moovs reviews — g2.com/products/moovs/reviews (checked November 4, 2026)