IT, Security & DevOps

7 Best Dispatch Software in 2026: Pricing, Features and Pros & Cons

Compare the 7 best dispatch software options on price, per-user and per-task billing, and dispatch features, with every price checked November 7, 2026.

Shamim Mia, Founder, SerpAstraLast verified November 7, 202612 min read

We compare pricing pages, documentation and public reviews. We never accept payment for rankings.

Key takeaways

  • Jobber is the best fit for most small crews at $29 a month billed annually; Housecall Pro follows at $59 a month, and Detrack at $29 per vehicle a month for delivery fleets.
  • The single most important buying factor is the billing unit: per user, per vehicle, or per task. A $29 plan can cost $145 or $619 a month once you count seats, vans, or deliveries.
  • Two tools in this list publish no price at all — Workiz stopped publishing prices in August 2026 and ServiceTitan is quote-only — so get both quotes in writing before you compare.
  • Field-service dispatch and delivery dispatch are different jobs: Jobber, Housecall Pro, Workiz and ServiceTitan send technicians to appointments, while Detrack, Tookan and Onfleet send drivers to deliveries.
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Quick comparison

Starting prices checked November 7, 2026
ToolBest forStarting priceFree plan
JobberSolo operators and small field-service crews that want published pricing, route optimization and invoicing in one app$29/moNo (14-day trial)
Housecall ProHome-service trades — plumbing, HVAC, electrical, cleaning — that want booking, dispatch and payments in one app$59/moNo (14-day trial)
DetrackSmall delivery fleets that want simple per-vehicle pricing with live tracking and proof of delivery$29/vehicleNo (14-day trial)
TookanSmall delivery operations that want task-based pricing and pay only for the deliveries they complete$39/moNo (14-day trial)
OnfleetHigh-volume last-mile delivery operations that need auto-dispatch, compliance and a polished driver app$619/moNo (14-day trial)
WorkizPhone-heavy service trades — locksmiths, garage door, appliance repair — where the phone never stops ringingCustom quoteNo (7-day trial)
ServiceTitanLarge HVAC, plumbing and home-service operations with 20-plus technicians across multiple locationsCustom quoteNo (demo only)

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The best dispatch software

#1

Jobber

Best for: Solo operators and small field-service crews that want published pricing, route optimization and invoicing in one app

4.6/5 on G2 (533 reviews, checked Nov 2026)
Visit getjobber.com
Starting price$29/month (Core, billed annually; $49/month billed monthly)
Free planNo — 14-day free trial

Jobber is the honest option for contractors under 15 users. Every price is published and every plan works month to month with no contract, and the mobile app is smooth for technicians in the field. Scheduling, quoting, invoicing, booking and payments sit in one flow, with route optimization included from the cheapest plan. Core costs $29 a month billed annually for one user; Connect is $99 for up to five, Grow $149 for ten, Plus $399 for fifteen.

The catch is the user caps and the add-ons. A second user moves a solo operator to Connect, and Marketing Suite, Receptionist and Pipeline are paid add-ons that can push a mid-size team to $400 to $900 a month before processing fees. Buy Jobber for the cheapest honest starting price with published pricing; buy Housecall Pro when payments and financing matter more.

What we like

  • The lowest entry price here with fully published pricing — Core is $29 a month billed annually
  • Route optimization is included from the entry plan, not held for a higher tier
  • No long-term contract: every plan is available month to month
  • Quotes, scheduling, invoicing, online booking and payments in one flow

Watch out for

  • Each plan caps users, and the price jumps with headcount — a sixth user moves a team from Connect to Grow
  • Marketing Suite, Receptionist and Pipeline are paid add-ons, not part of any plan
  • Core covers one user only, so even a two-person crew starts on Connect at $99 a month billed annually
#2

Housecall Pro

Best for: Home-service trades — plumbing, HVAC, electrical, cleaning — that want booking, dispatch and payments in one app

4.3/5 on G2 (205 reviews, checked Nov 2026)
Visit housecallpro.com
Starting price$59/month (Basic, billed annually; $79/month billed monthly)
Free planNo — 14-day free trial of MAX

Housecall Pro feels like it was designed by people who have run a truck. Booking, scheduling, dispatching, quotes, invoices and payments all sit in one flow, and customers pay by card, bank or check. Basic costs $59 a month billed annually for one user, Essentials $149 for up to five, and MAX $299 for up to eight. The Spanish-language app and support suit bilingual crews.

The trade-offs are the tier gates and the trade quiz. Route optimization and the open API wait for MAX, and HVAC and plumbing businesses see different prices after a pricing quiz, with Essentials and MAX running higher. Extra users cost extra on both paid tiers. Buy Housecall Pro when the whole job — booking to payment — should live in one app; buy Jobber when the entry price is the deciding factor.

What we like

  • Scheduling and dispatch, estimates, invoicing and payments in one flow built for residential trades
  • AI team members are included in every plan, not held for the top tier
  • Published pricing with no long-term contract and a 14-day trial of the top plan
  • Card, bank and check payments built in, plus consumer financing

Watch out for

  • Route optimization and the open API wait for MAX at $299 a month billed annually
  • HVAC and plumbing businesses see different prices after a trade quiz, which makes budgeting harder
  • Add-ons and extra users stack up: Essentials charges for users beyond 5, MAX beyond 8
#3

Detrack

Best for: Small delivery fleets that want simple per-vehicle pricing with live tracking and proof of delivery

Visit detrack.com
Starting price$29/vehicle/month (Pro; $26.10/vehicle/month billed annually)
Free planNo — 14-day free trial

Detrack is the accessible entry point for businesses that run their own delivery vans or drivers. The pricing is simple: Pro costs $29 per vehicle per month, or $26.10 with annual billing, with unlimited sub-users, live driver tracking, proof of delivery with signatures and photos, and branded customer notifications. Advanced costs $39 per vehicle and adds route optimization, vehicle safety checks and rate cards.

For a local business with three to ten drivers doing daily deliveries, Detrack is usually the first tool to evaluate. There is no minimum driver count, the trial runs 14 days, and setup is genuinely quick. The ceiling shows up in complex operations: multi-depot routing and deep logistics configuration belong to pricier platforms, and there is no invoicing. Buy Detrack when proof of delivery is the job; buy Onfleet when volume and auto-dispatch matter more.

What we like

  • Simple per-vehicle pricing with no minimum driver count — Pro is $29 per vehicle a month
  • Live driver tracking with photo and signature proof of delivery on the entry plan
  • Unlimited sub-users and unlimited jobs on every plan
  • Branded customer notifications included, so recipients see your business, not Detrack

Watch out for

  • Route optimization is only on the Advanced plan at $39 per vehicle a month
  • No built-in invoicing or customer billing — it dispatches and proves delivery, nothing more
  • Fleets over 100 vehicles move to custom pricing with no published rate
#4

Tookan

Best for: Small delivery operations that want task-based pricing and pay only for the deliveries they complete

4.2/5 on G2 (163 reviews, checked Nov 2026)
Visit tookan.io
Starting price$39/month (Early Stage, billed annually; $49/month billed monthly)
Free planNo — 14-day free trial

Tookan is a task-based delivery platform from Jungleworks: you pay a monthly base fee that includes a set number of delivery or pickup tasks, with overage charged per additional task. Early Stage costs $39 a month billed annually for 300 tasks, Startup $99 for 1,000, Growth $249 for 3,000 and Standard $399 for 6,000. Unlimited agents are included on every plan, so adding drivers never raises the bill.

The catch is the add-ons. Route optimization is a paid extra on every plan at about $0.12 per task, ETAs cost around $49 a month, and barcode scanning and messaging are also paid. A thousand-task month on Startup with route optimization costs roughly $219 a month, not $99. Buy Tookan when task volume is low and predictable; buy Detrack when per-vehicle pricing is simpler to budget.

What we like

  • The cheapest task-based entry here: Early Stage is $39 a month billed annually for 300 tasks
  • Unlimited agents on every plan, so adding drivers does not raise the bill
  • Real-time tracking, auto-assignment and customer notifications from the entry plan
  • Task overage is billed per task, so a quiet month costs less than a flat seat plan

Watch out for

  • Route optimization is a paid add-on on every plan — about $0.12 per task on top of the base price
  • ETAs, barcode scanning and messaging are also paid add-ons, so the real bill runs well above $39
  • The 300-task Early Stage cap is easy to outgrow, and overage is charged per task
#5

Onfleet

Best for: High-volume last-mile delivery operations that need auto-dispatch, compliance and a polished driver app

4.6/5 on G2 (142 reviews, checked Nov 2026)
Visit onfleet.com
Starting price$619/month (Launch, 2,500 completed tasks a month)
Free planNo — 14-day free trial

Onfleet is built for delivery operations where tasks arrive dynamically and drivers are dispatched in real time: couriers, same-day delivery, pharmacy and regulated-product delivery. Launch costs $619 a month for 2,500 completed tasks with basic route optimization, proof of delivery and API access. Scale costs $1,349 for 5,000 tasks and adds auto-dispatch, barcode scanning and advanced optimization. Enterprise starts at $3,099.

The pricing model is task-based, not seat-based, so costs scale with delivery volume and unlimited users cost nothing extra. Watch the extras: SMS notifications and driver-call anonymization are billed separately, and the Courier Suite add-on for client portals and invoicing costs from $299 more a month. Buy Onfleet when volume is high and dispatch must happen in real time; buy Detrack or Tookan when five drivers and a thousand deliveries are the whole operation.

What we like

  • Task-based dispatch built for deliveries that arrive all day, with real-time driver tracking
  • Unlimited users on every plan — dispatchers and managers cost nothing extra
  • Branded recipient tracking and proof of delivery with photos and signatures
  • You are billed only for tasks that reach Completed status, not for tasks created

Watch out for

  • The $619 a month entry price is far more than a 5-driver operation needs — small couriers should start elsewhere
  • Auto-dispatch, barcode scanning and advanced route optimization wait for Scale at $1,349 a month
  • SMS notifications and driver-call anonymization are billed separately, and the Courier Suite add-on costs from $299 a month
#6

Workiz

Best for: Phone-heavy service trades — locksmiths, garage door, appliance repair — where the phone never stops ringing

4.5/5 on G2 (247 reviews, checked Nov 2026)
Visit workiz.com
Starting priceCustom quote (no published prices since August 2026)
Free planNo — 7-day free trial

Workiz grew up serving trades where the phone never stops ringing: locksmiths, garage door repair, appliance service. Its dispatch board, job notes and customer communication are designed around call-heavy workflows, and the built-in phone system with call recording is the differentiator if the business is essentially a call center with trucks. Genius AI answering can take calls and book jobs when the office is busy.

The commercial picture changed in 2026. Workiz stopped publishing prices in August: all three plans show Request pricing, and the free Lite tier and the $225 Kickstart plan are gone from the page. Third-party reports from early 2026 put paid plans at $225 to $325 a month, with the phone system and AI answering sold separately. Get a written quote before you compare — and budget the phone system on top.

What we like

  • Built-in phone system with call tracking and recording, designed around call-heavy workflows
  • Dispatch board, job notes and customer messaging built for trades that live on inbound calls
  • Genius AI answering can take calls and book jobs when the office is busy
  • Strong reviewer marks for customer support and ease of use among field-service tools

Watch out for

  • No published prices since August 2026: every plan shows Request pricing, so comparison starts with a sales call
  • The phone system and Genius AI answering are sold separately from every plan
  • Paid plans were $225 to $325 a month in early 2026, well above Jobber or Housecall Pro, and the entry tier may have moved up
#7

ServiceTitan

Best for: Large HVAC, plumbing and home-service operations with 20-plus technicians across multiple locations

4.4/5 on G2 (384 reviews, checked Nov 2026)
Visit servicetitan.com
Starting priceCustom quote (per-technician pricing, quoted on demo)
Free planNo — demo on request

ServiceTitan is the enterprise option for home services. If you run 20-plus technicians across multiple locations with dispatchers, office managers and a marketing team, its depth is real: advanced dispatch intelligence, call recording, payroll, inventory, Marketing Pro and Phones Pro. Large HVAC and plumbing companies that outgrow Jobber and Housecall Pro usually end up here.

The commercial reality is stark. ServiceTitan publishes no pricing; you book a demo and get a custom quote, and contracts run 12 months or more. Contractor-reported estimates put it at roughly $245 to $500 per technician per month, with implementation fees and about three months to get running. Since pricing is per technician, every hire raises the bill. Buy ServiceTitan when the operation is big enough to need it; buy Jobber or Housecall Pro when it is not.

What we like

  • The deepest dispatch, reporting and call-center tooling in this list
  • Advanced dispatch intelligence, call recording, payroll and inventory in one platform
  • Strong for multi-location operations with dedicated office staff
  • Marketing Pro and Phones Pro modules at higher tiers

Watch out for

  • No published pricing and a mandatory sales process with a 12-month-plus contract
  • Per-technician pricing punishes growth: every hire raises the bill
  • Implementation takes about 3 months on average, with onboarding fees on top of the subscription

The best dispatch software sends the right technician or driver to the right job at the right time — and bills you in a way that still makes sense when the team grows. We ranked the seven tools below by fit for the most common buyer, a small service or delivery business with 1 to 20 people in the field, and every price was checked on the vendor's own pricing page on November 7, 2026.

How to choose the best dispatch software

  • Decide which half of dispatch you are buying. Field-service tools send technicians to appointments; delivery tools send drivers to parcels. Picking from the wrong half costs months of workarounds.
  • Price the billing unit, not the headline. Per user, per vehicle and per task produce very different bills at the same volume — a $29 plan can cost $145 or $619 a month once you count seats, vans or deliveries.
  • Check what the entry plan actually includes. Route optimization, GPS tracking and the open API are often held for a higher tier or sold as add-ons.
  • Count the add-ons before you compare prices. Phone systems, AI answering, SMS notifications and route optimization can double the bill on the cheapest plans.
  • Try it with real jobs before you pay. Trials run 7 to 14 days — long enough to dispatch one genuine week of work and see whether the mobile app survives the field.

Dispatch is one system in your stack, not the whole stack. If the business also needs to be found online, our local SEO service covers the visibility side. And before you publish new pages for the services you sell, run your titles through the free SERP snippet preview tool — it shows exactly how the title and description will look in Google.

Whatever you shortlist, try it with real data before you pay. The free trials in this list are long enough to run one genuine week — your jobs, your drivers, your customers — and that week tells you more than any review can. Check two things in the trial: that jobs move from the board to the field without phone calls, and that the driver or technician app works offline in a dead zone. Every tool here offers a trial except ServiceTitan, which starts with a demo instead.

Bar chart of starting prices billed monthly: Jobber $29, Detrack $29, Tookan $39, Housecall Pro $59, Onfleet $619
Starting prices. Jobber, Housecall Pro and Tookan show the annual-billing rate; monthly billing is $49, $79 and $49. Workiz and ServiceTitan publish no starting price.

Dispatch software pricing: what you will actually pay

Take a five-technician field-service crew. On list prices, the subscription costs $99 a month on Jobber Connect, which covers up to five users, and $149 a month on Housecall Pro Essentials, which also covers five users. Workiz and ServiceTitan publish no price, so the same crew starts with a sales call instead of a number — third-party reports from early 2026 put Workiz Standard at about $275 a month for five users, before the phone system add-on, but that is not a vendor price and may have moved.

Over a year, that is $1,188 on Jobber Connect and $1,788 on Housecall Pro Essentials, both billed annually. The $600 gap buys Housecall Pro's built-in payments and consumer financing; it does not buy route optimization, which waits for the $299-a-month MAX plan, while Jobber includes it from the $29 Core plan.

Now take a five-driver delivery fleet doing 1,000 deliveries a month. Detrack Pro costs 5 vehicles at $29, or $145 a month — $1,566 a year with annual billing. Tookan Startup costs $99 a month billed annually for 1,000 tasks, but route optimization at about $0.12 per task adds $120 a month, bringing the real bill to about $219 a month, or $2,628 a year. Onfleet Launch costs $619 a month, or $7,428 a year, for 2,500 tasks — more than four times Detrack for the same 1,000 deliveries, because Onfleet is priced for operations doing several thousand tasks a month. The cheapest tool on the chart is not the cheapest tool for your volume: count your billing unit first.

Matrix showing what each entry plan includes: daily updates, free plan, AI features and white-label
What the entry plan includes, checked November 7, 2026. A dash means the feature is not included on the entry plan.

Know the difference: field-service dispatch vs delivery dispatch

The confusion in this category is between two different jobs that share one name. Field-service dispatch sends technicians to appointments: a plumber to a leak, an electrician to a panel, a cleaner to a house. The software manages a calendar, a customer record, a quote, an invoice and a payment. Delivery dispatch sends drivers to parcels: a courier to a doorstep, a pharmacy van to a patient, a grocery driver to a flat. The software manages tasks, routes, proof of delivery and customer tracking links.

The billing follows the job. Field-service tools charge per user, because the cost driver is headcount; delivery tools charge per vehicle or per task, because the cost driver is volume. That is why Jobber at $29 a month and Onfleet at $619 a month can both be fairly priced — they are not selling the same thing. A plumbing business that buys Onfleet pays for task capacity it will never use; a courier that buys Jobber gets a quoting and invoicing tool with no proof of delivery.

There is a second, quieter confusion: dispatch software is not route planning software. Route planning orders stops into an efficient sequence; dispatch assigns the work, tracks it live, and proves it was done. Most tools here include basic routing, but only the delivery tools treat routing as a core feature — and Tookan still charges extra for it. If the job is ten stops planned the night before, a route planner is enough; if jobs arrive all day and drivers need live reassignment, that is dispatch. Our guide to taxi dispatch software covers the on-demand passenger side of the same problem.

Quick comparison: tool type by need

BuyerBest pickWhy
Solo operator or two-person crewJobberCore is $29/month billed annually, route optimization included
Home-service trade (HVAC, plumbing)Housecall ProBooking to payment in one app, from $59/month
Small delivery fleet, 3–10 driversDetrack$29 per vehicle a month, proof of delivery included
Low-volume delivery, task-based billingTookan$39 a month billed annually for 300 tasks
High-volume last-mile deliveryOnfleetAuto-dispatch and real-time tracking, from $619/month
Large multi-location operationServiceTitanDeepest platform, priced by quote

Mistakes to avoid

  • Budgeting on the headline price. The $29, $39 and $59 figures in this list are annual-billing rates; monthly billing runs $49, $49 and $79. Compare tools on the billing cycle you will actually use.
  • Buying on the entry plan, then finding route optimization costs extra. Tookan charges about $0.12 per task for routing on every plan, and Housecall Pro holds it for MAX at $299 a month. Check the feature list before you buy.
  • Ignoring the user cap that bites first. Jobber Core and Housecall Pro Basic each cover one user, so a second person doubles the plan cost. Count heads before you count features.
  • Comparing a quote-only tool against published prices. Workiz and ServiceTitan have no number to compare against — get both quotes in writing, with add-ons included, before you shortlist.
  • Forgetting SMS, phone and add-on costs. Onfleet bills SMS separately, Workiz sells its phone system apart from every plan, and Tookan charges for ETAs and barcode scanning. Price the whole configuration, not the plan sticker.

How we chose

We checked each vendor's own pricing page on November 7, 2026 and recorded the starting price exactly as shown, including the annual-billing figure where the page lists one, and we ranked the tools by fit for the most common buyer — a small service or delivery business with 1 to 20 people in the field — not by brand size. Two prices needed care: Workiz stopped publishing prices in August 2026, so it is listed as a custom quote and the $225 to $325 a month range in its card is a third-party report from early 2026, not a vendor price; Detrack and Tookan prices were confirmed from fresh search-index copies of the vendors' own pricing pages plus corroborating sources, because direct fetches of those two pages failed on November 7. The ServiceTitan figure of $245 to $500 per technician per month is a contractor-reported estimate, not a vendor price. Ratings come from the G2 and Capterra pages listed in the sources, checked November 7, 2026. No vendor paid for a place in this list, and none of the links here are affiliate links.

What to do next

Start with the free trial of your top pick and run one real week of jobs through it. Check that jobs move from the board to the field without phone calls, and that the driver or technician app keeps working in a dead zone. If the shortlist is between a field-service tool and a delivery tool, the difference section above settles it — and our guide to taxi dispatch software covers the on-demand passenger side. Once your tools are in place, find out what's holding your rankings back.

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Sources we checked (16)
Shamim

Shamim

Founder of SerpAstra

A full-stack SEO and digital marketer who spends most days on Local SEO for dental practices, AI search visibility and lead generation.

Frequently asked questions

What is the best dispatch software?

Jobber is the best fit for most small field-service crews: published pricing from $29 a month billed annually, route optimization on the entry plan, and a 4.6 out of 5 G2 rating from 533 reviews. Housecall Pro suits home-service trades at $59 a month, and Detrack suits small delivery fleets at $29 per vehicle a month.

How much does dispatch software cost?

Entry prices run from $29 a month to $619 a month. Jobber starts at $29, Tookan at $39 and Housecall Pro at $59 a month on annual billing; Detrack charges $29 per vehicle a month; Onfleet starts at $619 a month for 2,500 tasks. Workiz and ServiceTitan publish no price and quote per business.

Is there any free dispatch software?

Not in this list. No tool here offers a free plan: Workiz previously had a free Lite tier, but it no longer appears on its pricing page. Every tool except ServiceTitan offers a free trial of 7 to 14 days, which is long enough to run real jobs through it before you pay.

What is the difference between dispatch software and route planning software?

Dispatch software assigns jobs to people, tracks them live, and collects proof of completion. Route planning software only orders the stops into an efficient sequence. Most dispatch tools include basic routing, but dedicated route planners optimize harder. If you need live tracking and proof of delivery, buy dispatch software.

Can dispatch software replace a phone system?

Only Workiz tries to, with a built-in phone system and AI answering — but both are paid add-ons on top of a quote-only plan. Jobber, Housecall Pro and the delivery tools integrate with phone systems instead of replacing them. If inbound calls drive the business, price the phone add-on before you compare plans.

How do I switch dispatch software later?

Export your customers, jobs, drivers or technicians, and open work from the old tool, then import them into the new one and run both systems in parallel for two weeks. Switch at a quiet point in the month, not mid-season. Check the contract first: ServiceTitan and Workiz lock you in for a year or more.

Do I need dispatch software for five drivers?

Yes, if deliveries or jobs are assigned during the day rather than planned the night before. For five drivers doing about 1,000 deliveries a month, Detrack costs about $145 a month and Tookan about $99 a month before add-ons. Onfleet at $619 a month is built for far higher volume.

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